Terms & Conditions.

Intentional Therapy PLLC
Last Updated: October 22, 2025

ACCEPTANCE OF TERMS

Welcome to www.intentionaltherapypllc.com (the "Website"). The following Terms and Conditions of Use ("Terms") govern your access to and use of this Website, which is owned and operated by Intentional Therapy PLLC ("Company," "we," "us," or "our"), a professional limited liability company organized under the laws of Texas and providing mental health services in Texas and Florida.

These Terms, together with our Privacy Policy and any other documents expressly incorporated by reference, constitute a legally binding agreement between you and the Company. By accessing or using the Website, clicking to accept these Terms, or creating an account with us, you agree to be bound by these Terms without modification.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE WEBSITE.

IMPORTANT DISTINCTION: WEBSITE USE VS. THERAPEUTIC SERVICES

These Terms govern your use of our Website only. If you are receiving mental health services from the Company, your therapeutic relationship is governed by separate agreements, including:

Informed Consent for Professional Services
Notice of Privacy Practices (HIPAA Notice)
Office Policies
Telehealth Consent (if applicable)
Walk-and-Talk Therapy Consent (if applicable)
Financial policies and other service-specific agreements

Use of this Website does not create a therapist-client relationship. To establish a therapeutic relationship, you must complete our intake process, sign appropriate consent forms, and be formally accepted as a client by one of our licensed therapists.

PRIVACY POLICY

Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and protect your information. By using this Website, you consent to the practices described in our Privacy Policy. Please review our Privacy Policy at [link to privacy policy].

ELIGIBILITY AND AGE RESTRICTIONS

Website Access:

To use this Website, you must be at least 13 years of age. If you are between 13 and 17 years old, you may only use this Website with the consent and supervision of a parent or legal guardian.

Client Portal and Services:

To access our client portal or schedule therapeutic services:

Texas: Individuals 16 years and older may consent to their own mental health treatment. Individuals under 16 require parental/guardian consent.
Florida: Individuals under 18 require parental/guardian consent for mental health treatment.

By using this Website or our services, you represent and warrant that you meet these age requirements and have the legal capacity to enter into these Terms.

NO EMERGENCY SERVICES OR CRISIS SUPPORT

THIS WEBSITE DOES NOT PROVIDE EMERGENCY MENTAL HEALTH SERVICES OR CRISIS SUPPORT.

If you are experiencing a mental health crisis or emergency:

Call 911 immediately
Go to your nearest emergency room
Call the National Suicide & Crisis Lifeline: 988
Text "HELLO" to 741741 (Crisis Text Line)

Our therapists are not available 24/7 and cannot respond to emergencies through this Website, email, or contact forms. Messages sent through this Website are not monitored in real-time.

INFORMATIONAL PURPOSE ONLY; NOT MEDICAL ADVICE

Educational Content:

All content on this Website, including blog posts, articles, videos, webinars, resources, courses, and downloadable materials (collectively, "Content"), is provided for educational and informational purposes only.

This Content is not intended to:

Serve as professional medical or mental health advice, diagnosis, or treatment
Replace consultation with a qualified healthcare provider
Create a therapist-client relationship
Constitute therapy or counseling services

No Substitute for Professional Care:

You should not rely on information from this Website as a substitute for professional medical or mental health advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical or mental health condition.

No Guarantees:

We make no representations, warranties, or guarantees about the accuracy, completeness, timeliness, or suitability of the Content for any particular purpose. The Company disclaims all liability for any inaccuracy, error, or incompleteness in the Content.

Never disregard professional medical advice or delay seeking it because of something you have read on this Website.

WEBSITE USE AND RESTRICTIONS

Permitted Use:

You may use this Website for lawful purposes only, including:

Learning about our services
Reading educational content
Scheduling appointments (current clients)
Accessing the client portal (current clients)
Purchasing courses or products (when available)

Prohibited Activities:

You agree NOT to:

Use the Website in any way that violates applicable laws or regulations
Impersonate any person or entity or falsely state your affiliation with any person or entity
Attempt to gain unauthorized access to any portion of the Website, other users' accounts, or our computer systems
Interfere with or disrupt the Website or servers/networks connected to the Website
Use any robot, spider, scraper, or automated means to access the Website
Transmit viruses, malware, or other harmful code
Collect or harvest any personally identifiable information from the Website
Use the Website to transmit spam, junk mail, or unsolicited communications
Post or transmit content that is threatening, abusive, defamatory, libelous, obscene, or otherwise objectionable
Post or transmit content that violates the intellectual property rights of others
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website

Consequences of Violations:

We reserve the right to terminate or suspend your access to the Website immediately, without notice, for any violation of these Terms. We may also report suspected illegal activity to law enforcement.

CLIENT PORTAL AND ACCOUNT SECURITY

Account Creation:

Current clients may be provided access to our secure client portal through TherapyAppointment to:

Schedule and manage appointments
Complete intake forms and assessments
Access billing and payment information
Communicate with their therapist (secure messaging only)

Account Security:

You are responsible for:

Maintaining the confidentiality of your login credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use of your account or security breach

We are not liable for any loss or damage arising from your failure to protect your account credentials.

Prohibited Sharing:

You may not share your account access with any other person. Each user must have their own individual account.

BLOG COMMENTS AND USER SUBMISSIONS

Blog Comments:

Our Website includes a blog where you may post comments. By posting a comment, you agree that:

Your comment will be publicly visible
You will not post content that violates these Terms
We may moderate, edit, or remove comments at our sole discretion
We are not responsible for comments posted by users

User Submissions:

If you submit, post, or upload any content to our Website (including comments, feedback, testimonials, or suggestions) (collectively, "Submissions"), you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, distribute, and display your Submission for business, promotional, and marketing purposes.

Important Notes About Testimonials:

We do not solicit or request testimonials from current or former clients, as this would violate professional ethical guidelines
If you voluntarily choose to share feedback or a testimonial, you understand that we may use it on our Website or marketing materials
You may request the removal of your testimonial at any time by contacting us
We will never use your full name or identifying information in testimonials without your explicit written permission

Ownership and Rights:

You retain ownership of your Submissions, but you represent and warrant that:

You own or have the necessary rights to the Submission
Your Submission does not violate any laws or third-party rights
Your Submission does not contain confidential information

Our Right to Remove:

We reserve the right to remove any Submission at any time for any reason, including if we believe it violates these Terms or is otherwise inappropriate.

EDUCATIONAL PRODUCTS AND COURSES

Future Offerings:

The Company may offer educational courses, webinars, downloadable resources, or other digital products for purchase (collectively, "Products"). When available, these Products will be subject to:

Specific terms and conditions disclosed at the time of purchase
Payment terms and refund policies (if applicable)
License restrictions on use and distribution

Limited License:

When you purchase a Product, you receive a limited, personal, non-exclusive, non-transferable license to use the Product for your own personal or internal business use only. Unless explicitly stated otherwise, you may NOT:

Resell, redistribute, or share the Product
Create derivative works based on the Product
Use the Product to create competing products or services
Share your login credentials to access the Product

No Therapy:

Courses and educational Products are not therapy or counseling services and do not create a therapist-client relationship. They are for educational purposes only.

INTELLECTUAL PROPERTY RIGHTS

Our Ownership:

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection and arrangement) are owned by the Company, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

This includes, but is not limited to:

The "Intentional Therapy" name and logo
Website design and layout
Blog posts and articles
Videos and audio content
Courses and educational materials
Forms and clinical resources
All other Content on the Website

Your Limited License:

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and view Content strictly in accordance with these Terms. This license does not include the right to:

Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content
Use any Content for commercial purposes without our express written permission
Remove any copyright or proprietary notices from Content

Respect for Trademarks:

You must not use our trademarks, service marks, logos, or trade names without our prior written permission.

THIRD-PARTY LINKS AND RESOURCES

Our Website may contain links to third-party websites, services, or resources, including:

Mental health resources and crisis hotlines
Professional organizations
Educational resources
Social media platforms

We do not control, endorse, or assume responsibility for any third-party content, websites, or services. You acknowledge and agree that:

We are not liable for any damages or losses arising from your use of third-party websites or resources
Third-party websites have their own terms and privacy policies
Links do not imply endorsement or affiliation

You access third-party websites at your own risk.

HIPAA AND PROTECTED HEALTH INFORMATION

Website Communications:

Communications through this Website (including contact forms and emails) are NOT secure and should NOT be used to transmit Protected Health Information (PHI) unless explicitly using our secure client portal.

Current Clients:

If you are a current or former client, your Protected Health Information is governed by:

Our Notice of Privacy Practices (HIPAA Notice)
HIPAA regulations and applicable state privacy laws
Business Associate Agreements with our vendors

Secure Communication:

For secure communication about your treatment, billing, or other PHI, please use:

Our secure client portal (TherapyAppointment)
Secure telehealth platforms (Zoom, Google Meet with HIPAA settings)
Telephone communication with your therapist

Do not send PHI through:

Website contact forms
Regular unsecured email
Blog comments
Social media

TELEHEALTH SERVICES

If you receive telehealth services from the Company, those services are governed by our separate Telehealth Consent Form. By using our telehealth services, you acknowledge that:

Technology failures may occur
You must be located in Texas or Florida during sessions
You are responsible for ensuring a private, secure location
Emergency response may be limited compared to in-person services

For complete telehealth terms, please refer to your signed Telehealth Consent Form.

PAYMENT AND BILLING TERMS

Website Purchases:

If you purchase any Products through this Website (when available), you agree to:

Provide accurate payment information
Pay all fees and charges as specified
Comply with the terms of our payment processor
Accept that all sales may be final unless otherwise stated

Therapy Services:

Payment for therapy services is governed by our Financial Policy and Office Policies, not these Website Terms. Please refer to those documents for information about:

Session fees
Insurance billing
Cancellation fees
Past-due accounts

DISCLAIMERS AND WARRANTIES

"AS IS" Basis:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WEBSITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

WARRANTIES OF MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OR COMPLETENESS
UNINTERRUPTED OR ERROR-FREE OPERATION

No Guarantees:

We do not warrant that:

The Website will be available at all times or without interruption
The Website will be free from errors, bugs, or viruses
Defects will be corrected
Information on the Website is accurate, complete, or current
Your use of the Website will produce any particular result

Professional Judgment:

Nothing on this Website guarantees any specific outcome from therapy or our services. Individual results vary, and we make no promises about therapeutic outcomes.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW:

The Company, its owners, officers, employees, contractors, therapists, licensors, and service providers (collectively, "Company Parties") SHALL NOT BE LIABLE for:

Any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website
Any loss of profits, revenue, data, or business opportunities
Any damages resulting from:
- Your reliance on Content from the Website
- Errors, omissions, or inaccuracies in Content
- Unauthorized access to or alteration of your data
- Interruption or cessation of the Website
- Viruses or malicious code
- Third-party conduct or content
- Any other matter relating to the Website

MAXIMUM LIABILITY: In no event shall our total aggregate liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this Website or $100, whichever is less.

STATE EXCEPTIONS: Some states do not allow the exclusion or limitation of liability for certain damages. In such states, our liability is limited to the fullest extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees), arising out of or related to:

Your use or misuse of the Website
Your violation of these Terms
Your violation of any third-party rights, including intellectual property rights
Your Submissions or content you post
Any misrepresentation made by you
Your violation of applicable laws or regulations

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of these claims.

CHANGES TO THE WEBSITE AND TERMS

Website Modifications:

We reserve the right to:

Modify, suspend, or discontinue any part of the Website at any time
Change fees for Products or services
Limit access to certain features or Content
Update Content without notice

We are not liable for any modification, suspension, or discontinuance of the Website.

Terms Updates:

We may revise these Terms at any time by posting updated Terms on this Website. Changes are effective immediately upon posting unless otherwise stated. Material changes will be indicated by updating the "Last Updated" date.

Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Website.

TERMINATION

By You:

You may stop using the Website at any time.

By Us:

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including:

Violation of these Terms
Fraudulent, abusive, or illegal activity
At our sole discretion

Upon termination:

Your right to use the Website ceases immediately
Any licenses granted to you are revoked
We may delete your account and Content (subject to legal retention requirements)

Termination of Website access does not affect your ongoing therapeutic relationship (if you are a client), which is governed by separate agreements.

GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Jurisdiction:

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be filed exclusively in the state or federal courts located in Texas, and you consent to the personal jurisdiction of such courts.

Mediation Requirement:

Before filing any legal action, the parties agree to attempt in good faith to resolve any dispute through mediation. Participation in mediation is a condition precedent to litigation.

Exceptions:

Nothing in these Terms shall prevent us from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or prevent irreparable harm.

GENERAL PROVISIONS

Entire Agreement:

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company regarding the Website and supersede all prior agreements and understandings.

Severability:

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

No Waiver:

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.

Assignment:

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

Headings:

Section headings are for convenience only and do not affect the interpretation of these Terms.

Force Majeure:

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, pandemics, or failure of the internet or technology infrastructure.

PROFESSIONAL LICENSING AND REGULATORY INFORMATION

Licensed Providers:

Our therapists are licensed to practice in Texas and/or Florida:

Texas: Licensed Professional Counselors (LPC) and LPC-Associates
Florida: Licensed Mental Health Counselors (LMHC)

Scope of Practice:

Services are provided only to clients physically located in Texas or Florida at the time of service delivery.

Complaints:

If you have concerns about the professional conduct of our therapists, you may file a complaint with:

Texas State Board of Examiners of Professional Counselors: (512) 305-7700 | www.bhec.texas.gov
Florida Board of Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling: (850) 245-4474 | www.flhealthsource.gov

ACCESSIBILITY

We are committed to ensuring that our Website is accessible to people with disabilities. If you experience any difficulty accessing this Website, please contact us at info@intentionaltherapypllc.com so we can provide the information to you in an alternative format.

CONTACT INFORMATION

If you have questions about these Terms or the Website, please contact us:

Intentional Therapy PLLC
Email: info@intentionaltherapypllc.com
Phone: (214) 506-8096

Office Hours:
Monday - Thursday: 9:00 AM - 6:00 PM CT
Friday: 9:00 AM - 5:00 PM CT

ACKNOWLEDGMENT

By using this Website, you acknowledge that:

You have read and understood these Terms
You agree to be bound by these Terms
You have reviewed our Privacy Policy
You understand that use of this Website does not create a therapist-client relationship
You understand this Website does not provide emergency mental health services